Building and scaling teams in emerging markets
Head of Talent Acquisition & People Operations
Caroline Biggs

CarolineBiggs

Scaling High-Impact Teams in Emerging Markets
Global Talent Strategy|Remote HR Infrastructure|AI-Powered Ops

I build teams in emerging markets where most companies don't know how to hire - using smart systems, AI, proven experience & global networks to scale fast.

75+
Roles filled globally
20+
Countries hired across
50+
Hires building 4 teams from scratch in 8 months
0→30
AI Content team built in 4 months
Work With Me

How I help
companies scale

Most companies wait until a new market is "safe." By then, the advantage is gone. The ones who win move early — and know how to actually operate there. That's where I come in: as a strategist and hands-on operator connecting companies to emerging talent markets and making it work in practice.

01🎯
Talent Strategy & Global Hiring

End-to-end hiring across global markets focused on high-impact talent. I don't post and pray — I find, assess, and close the people who actually move the needle.

  • Full-cycle recruitment across 20+ countries
  • Role scoping & hiring criteria design
  • Candidate sourcing in non-obvious markets
  • Interview frameworks that predict performance
  • Offer strategy & contract structuring
02
AI-Enabled Systems & Operations

Replacing slow, manual processes with AI-driven systems that move at the speed companies need — from onboarding to reporting, automated and scalable.

  • AI tool stack design & implementation
  • Automated onboarding pipelines
  • KPI frameworks & performance systems
  • Reporting automation (50%+ time savings)
  • Hackathon-style mass candidate testing
03🌍
Emerging Market Team Build-Outs

Accessing talent in markets most companies overlook — and setting up the infrastructure to make it actually work on the ground across 20+ countries.

  • Market-entry talent mapping
  • Local pipeline & network development
  • Culture-fit assessment for distributed teams
  • Compensation benchmarking by market
  • Team scaling from 0 → 30+ rapidly
04📋
HR Infrastructure & Compliance

Making sure everything holds up legally and operationally across regions — built from scratch or layered onto your existing setup.

  • Contractor vs. employee classification (US/UK)
  • Documentation, contracts & compliance
  • Project management system design
  • Culture initiatives with measurable impact
  • Retention strategy (90%+ retention achieved)

Ready to build something exceptional?

Whether you need a fractional Head of People, a strategic advisor for a specific build-out, or end-to-end support — let's talk about what makes sense for your stage.

Building and scaling teams in emerging markets
Experience

Across founder-led startups, legal environments, government roles, and high-growth remote teams — building the systems behind 5× team growth.

LondonDubai Washington D.C.Istanbul TokyoVirginia
Languages & Cultural Fluency
English Native
Persian (Farsi) Working
Global Cultural Fluency

Lived & worked across the US, UK, Japan, Turkey, and the Middle East — with hands-on hiring across 20+ countries spanning MENA, Asia, Eastern Europe, Africa, and the Americas.

Sep 2023
— Present
Head of People & Business Operations
Magic Group · London, UK (Remote)
  • Drive end-to-end HR strategy across talent, compliance, systems, growth, and culture — cutting manual reporting time by 50% through systemized operations.
  • Led hiring from 20+ countries for 75+ roles across 6 teams; achieved 90% retention and 95% employee satisfaction.
  • Built and scaled 4 teams (50 hires in 8 months) across product development, content production, and AI content creation.
  • Scaled an AI Content Production team from 0 to 30 in 4 months using automations, AI tools, and weekly hackathons mass-testing 20+ AI Creators per week.
Claude Code SubagentsAI Content Teams Staff RetentionGlobal HiringPeople Ops
May 2023
— Nov 2023
Director of HR & Business Operations
Dear Alyne Company · Dubai, UAE (Remote / Fractional)
  • Oversaw recruitment, hiring and operations for a remote creative team.
  • Built all HR and admin systems from scratch — documentation, workflows, project management, contracts, and compliance.
Systems BuildRemote OpsCompliance
May 2020
— Aug 2021
Operations & Office Manager
Kirstein & Young, PLLC · Washington D.C. (Hybrid)
  • Managed daily operations, bookkeeping, and billing for a 4-person legal team.
  • Coordinated HR functions including onboarding, time-off, reimbursements, and training.
  • Delivered weekly financial standing reports to the Managing Partner.
May 2018
— Sep 2023
Advanced English Language Instructor
Freelance · Tokyo, U.S., Turkey (Remote)
  • Provided advanced English language coaching to professionals and students across three continents.
May 2016
— Nov 2017
Director of Public Policy & Special Programs
Lynchburg Regional Business Alliance · Virginia, USA
  • Liaised between government and business leaders; led policy development and lobbying efforts.
  • Planned 10+ major events per year and organized trips to lobby elected officials.
  • Drafted annual legislative priorities and monitored legislation for the business community.
Aug 2014
— May 2016
Legislative Aide to Senator & President Pro Tempore
Commonwealth of Virginia · Richmond, VA
  • Supported the senator through policy research, scheduling, correspondence, legislation tracking, and fundraising coordination.
AI
AI Toolkit & Skills

Built for the
AI-first era

I use AI daily to run hiring at scale, automate operations, and build systems that compound over time.

AI & Automation Tools
Claude Code Subagents Claude Skills ChatGPT Notion AI Canva Magic Studio Fireflies.ai Supernormal
Core HR & Talent Skills
Talent Strategy & Global Hiring Strategic HR Planning Recruiting HR Operations Staff Retention Workforce Development Business Operations Project Management
Platforms & Tools
LinkedIn Recruiter Teamtailor Google Workspace Notion Loom Slack Canva
Core Competencies
Global Talent Strategy98%
Emerging Market Hiring97%
AI-Driven Operations95%
Cross-Cultural Fluency96%
People Infrastructure94%
HR Systems & Compliance92%
Automation & Process Design90%
Recruitment Tips & Insights

My strategies on
hiring & teams

Biggest hiring mistake in emerging markets
Hiring Strategy

The biggest hiring mistake in emerging markets

Thinking the best candidates will come to you. They won't. The strongest people don't trust job posts, don't rely on LinkedIn, and move through private networks. "Post and filter" means you're building from whoever is left over.

Read on LinkedIn
Best candidates are invisible
Hiring Strategy

The best candidates are invisible to standard processes

Not because they're unqualified — because they don't operate in the same systems. Different signals. Different ways of building trust. Different motivations. If you don't adapt how you source and evaluate, you won't even know they exist.

Read on LinkedIn
Interview notes - what strong looks like
Hiring Strategy

You can tell in ~10 minutes if someone is strong

Not from their CV — from how they think. Do they answer directly? Can they decide with incomplete info? Do they understand tradeoffs? Give them a messy, real scenario. Smart candidates structure it fast, make assumptions, and move to action.

Read on LinkedIn
Creator hiring process
Hiring Strategy

Most hiring processes for creators are way too slow

It doesn't need to be 4 rounds and endless calls. For content roles it's simple: short culture-fit call → paid test → decision. Speed matters more than people think. The best creators aren't waiting around for you to decide.

Read on LinkedIn
Hiring for creative roles in social
Hiring Strategy

Hiring for creative social roles? Here's what you're missing

"Social media manager" is not one role. There are 6 distinct functions: content creation · production · post-production · channel management · distribution · paid. If you don't separate these, you hire the wrong person. Every time.

Read on LinkedIn
In-person culture vs remote results
Remote Work

In-office culture is overrated

Some of the strongest teams I've seen were fully remote. Most companies don't fail at remote — they fail at good management. Measuring time instead of results isn't culture. What works: clarity, output over activity, async-first, hiring for ownership.

Read on LinkedIn
Talent Market Intelligence

Where to find
top talent globally

Based on hands-on hiring experience across 20+ countries — not ChatGPT output. The real answer is always context-dependent. These are the markets I know how to unlock for you.

🎥Creator Economy
Bali · Thailand · South Africa · Mexico · Spain

Dense networks of English-fluent creators who get content and distribution. Ideal for in-person creative hubs.

📱Social Media & Growth
Philippines · Mexico · Argentina · South Africa

Very experienced with social admin, strong English, excellent culture fit for startups.

💻Video Editors
Indonesia · India · Philippines · Pakistan

Strong platform-native editing, high-speed output, solid technical execution.

🤖AI Content Creators
Pakistan · India · Indonesia

Strong in tools, automation, and speed. Great for AI-first content teams and production hubs.

⚙️Engineering & AI Dev
Eastern Europe & Balkans

Strong technical foundations, solid English, high-ownership product-minded engineers.

🧠Operations & Admin
Philippines

Reliable, detail-oriented, excellent communication. Great for long-term team building.

💰Finance
UAE · Israel · India · Singapore

Strong analytical training, Big 4 pipelines, global business experience and networks.

Get In Touch

Ready to hire
smarter?

Whether you're scaling into a new market, building your first remote team, or need a strategic partner who can actually execute — I'd love to hear about what you're working on.

in
LinkedIn
Caroline Biggs
Available globally 🌍

Open to fractional, advisory, and project-based engagements. Remote-first and timezone-flexible.

I respond within 24 hours. No spam — just a real conversation.

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